WHY YOU SHOULD BOOK A STAY AT OCEAN PARK - AA QUALITY ASSURED 2015 ASSESSMENT

2015 Assessment

I have been the manager at Ocean Park Guest House since it's inception at the beginning of 2008, and am extremely proud of initially achieving the AA commendation of 'Highly Recommended' and then exceeding this and being upgraded to 'Superior' accommodation.

Over the last seven years we have maintained the high standard required by the AA to achieve this commendation (as well as our four star grading by the Tourism Grading Council of South Africa). 

So, to blow our own horn and convince you why this is just the place to book your next stay, I'm sharing with you our latest assessment report.

15/04/2015

Dear Ms Pollock

It is our pleasure to inform and congratulate you on your establishment's endorsement for this year.  Our committee was unanimous in awarding your establishment an AA Superior endorsement status in the category B&B/Guest House with Self-Catering for the coming year.

Check-In

Check in is handled at a small but highly functional reception area with a brag wall of certificates.

General Efficiency

Guests sign in on the guest register are handed their keys and are assisted to their room with their luggage where all facilities are explained.  There is prompt and efficient service in all areas of this guest house.

Cleanliness

High standards of cleanliness and hygiene have been achieved and maintained throughout this guest house.

Maintenance

Lana is very hands on and deals with many maintenance issues herself.  Large problems are dealt with by outside contractors.  The whole establishment is in an excellent condition.

Friendliness

Lana has wonderful bubbly personality personality, always the same, helpful and friendly.  

(Have a look at our 'Guest Book' for some lovely comments received over the last 7 years :-) http://www.oceanpark.co.za/comments.html )

Local Knowledge

Lana knows the area intimately and is always willing to assist guests with information on whats happening.  There is also a large selection of brochures available at reception and a good information brochure in the rooms.

Service Efficiency

Dinner is offered on request. Credit card facilities are available. There is a laundry service. They have their own private 6 Hole Putting green! Good all round service is offered throughout all areas of the guest house! 

Bedrooms 

The rooms are large and have high quality queen, twin, single and king size beds, headboards, side tables with very functional bedside reading lamps, high quality linen, pillow and mattress protectors, tea and coffee station (with individually wrapped biscuits and fresh milk in the fridge), detailed information files with magazines and thick well lined curtains with voil on rods to match the colour scheme of the room. All rooms have got DSTV and air con. A chocolate on the pillow adds to that attention to detail.

Bathrooms 

All the bathrooms are well designed and well maintained.  Excellent quality bath and hand towels are beautifully folded with pockets to hold the face cloth with a flower!  The toilet paper is also folded to create a pocket for a folded fan and flower.  Lovely attention to detail!  Good range of toiletries are provided with hand made wrapped soap.  All bathrooms have extractors.

Public Areas

Large comfy lounge with wood and upholstered furniture which also includes the dining area. 

(And with a new colour scheme)

Plus a large extended covered veranda where guests can also dine and relax.  There is also a stunning entertainment area with a bar, lapa and braai facilities. There is a guest toilet.

Building Exterior

Ocean Park is well maintained and has a good neat appearance.

Parking

There is open brick paving, which is adequate for all guests.

Grounds & Gardens

Ocean Park Guest House is situated in large grounds with neatly trimmed grassed areas with shrubs and trees.  You can practice your golf on their private 6 hole putting green or relax around the lovely large clear pool with a covered boma area which includes a pub. 

(We have hosted a number of different types of 'special occasions' in our lapa)

  Arabian Nights Valentines Dinner

Beach & Bubbles New Years Eve

White and fairy wedding

           

Bright & Cheerful


             

          Romantic

                                         and Christmas of course! 

The guest house is situated in Umkomaas, so a dive on Aliwal Shoal is a must. Widely regarded as one of the top ten dive spots in the world, the variety of ocean life here is astounding!

Security

There are burglar bars on open windows plus a well secured concealed perimeter fence and remote operated entrance gate.

Food Quality

I did not partake on this trip.  

(What a pity! He missed out on some of these delicious meals) 

Grilled chicken salad

Filet and Avo Stack

Prawns ... the best!

Shrimp Starter

Stuffed Chicken Breast

Tomato and Mozzarella Starter

Add caption

and our super yummy breakfast!




Overall

Lana runs a very high occupancy.  Guests keep returning because of Lana's excellent hospitality and superb service!  Well done!

Commendations

Great to see all the attention to detail.  Emergency lights mounted on walls throughout the premises.  Ocean Park Guest House has the highest standards in Umkomaas!

Concerns

Suggest to supply a tea bag holder on your tea tray for used tea bags.

Web Review

Very good representation of the accommodation on offer and the AAQA logo is displayed.

So there you have it! Now you know where to book your next stay on the KZN South Coast - I look forward to meeting you!

The Wild Coast and the Sardine Run

The Wild Coast of the Eastern Cape earns its name between June and August each year, when the huge migrating sardine shoals arrive, bringing with them the predatory sharks and dolphins. This coincides with the migration of the humpback whales, which are moving north to their breeding grounds. The waters between Port Elizabeth and Durban are alive with activity, with the everyday drama of survival played out between the whales, sharks, sardines and sea birds providing visitors with great opportunities for sightseeing, scuba diving and photography.

The Reef

The Aliwal Shoal, around five kilometres out from Umkomaas, is renowned as one of the best diving locations in the world. It is also something of an anomaly. Unlike most reefs, it is not made out of coral but is formed from an ancient fossilised range of coastal dunes, which survives as a rocky reef rising from the sea bed up to around 11 metres below the surface of the ocean. The reef supports a variety of hard and soft corals, which provide shelter for a great many species of tropical and subtropical fish, not least the many species of sharks, including a huge population of ragged-toothed sharks, which are often seen in groups of up to fifty or sixty strong between July and December after the sardine run is over. This is one of the mysteries of the area—why they congregate at this time in particular—but it means that these waters provide a year round and ever changing spectacle for visitors.

Dive with the Sharks

Durban is one of the most popular city destinations for travellers to South Africa, and is a stop-over port on most Africa and Indian Ocean cruises. Umkomaas is only a half hour’s drive away, making it the ideal spot for a shore excursion to soak up the atmosphere of the beautiful Eastern Cape coastline, its beaches, open spaces and opportunities for witnessing the drama of the wildlife out in the ocean. When the wind is up and the huge waves are crashing upon the shore, the sight of surfing dolphins flying through the spray is one you’ll never forget. The months of the sardine run are comparatively busy along this coast, with many tourists coming for the organised diving vacations to explore the reef and its shipwrecks and to dive with the sharks. Day trips for inexperienced casual divers are also available, providing a memorable experience for anyone brave enough to face these fearsome fish in their natural habitat.

The Ragged Tooth Shark is not aggressive, although it looks pretty fearsome. This makes it a popular aquarium exhibit as well as one of the safest species of shark to meet on a dive. The greatest populations of Ragged Toothed Sharks are found either on the Aliwal Shoal, on the reefs further south—in the dive sites of Chunnel, Cathedral and Raggies caves—or just north of the shoal on the wreck of the Nebo, a 200 ton steamship that has laid on the shoal since 1884. All that remains is a steel skeleton that supports many colourful sponges and soft corals, home to large schools of fish that attract the sharks.

Different Species of Shark require different diving methods. These can be caged or free dives, baited or un-baited. Caged diving is for the brave, although it is perfectly safe. If you want to come face to face with the truly awesome Great White Shark, this is for you. However, some of the other species of sharks are much more docile and you can safely swim with them. Tiger Sharks are shy, inquisitive and intelligent, and are attracted to an area by baiting the water. This is done by working with the currents to create an odour corridor that attracts the sharks to the boat. Once they have arrived, the divers slip carefully and quietly into the water to swim among them. This is not risk-free and only a few countries around the world allow free diving with Tiger Sharks, but safety divers are always there to accompany the group and intervene if any shark comes too close.

Whale Watching

Whales have long been associated with the town of Unkomaas. The name of the river, Mkhomzi, can be translated as ‘the place of cow whales’, so called because of the whales that used to swim into the estuary to shelter and give birth. These days you may be lucky enough to see one in the area during the winter, but the large schools of cow whales have gone. You need to go out onto the ocean to see them.

For those who like to keep their feet dry and stay onboard the boat, just getting out among the whales, dolphins and sea birds during the sardine run is as exciting as any encounter with sharks. You can witness a feeding frenzy without the fear of becoming a part of it. Anyone who has witnessed the magnificent grace of a huge humpback whale at close quarters comes away somehow change by the experience, by this contact with the mysterious intelligence of these giants of the ocean.



"contributed by Susie Fellowes" 

Umkomaas: Your Gateway to the KZN South Coast

Umkomaas can certainly be best described as the gateway to the KZN South Coast. It also boasts one of the premier Dive Locations in the world - Aliwal Shoal. Ocean Park Guest House was established with all this in mind, this luxurious Accommodation venue in central Umkomaas is perfectly situated to use as a base to explore the South Coast.

With its old colonial style grace and charm Ocean Park Guest House is a Four Star establishment, graded by the Tourism Grading Council of South Africa and Superior Accommodation by the Automobile Association.

The rooms are classically appointed with all the amenities one would expect from superior accommodation. Top quality Percale Linen, Air-conditioning, Satellite TV, Hospitality Tray, Mini Bar, Safe and Wireless Internet is standard in all rooms. The property is fully secure with electric fencing, secure off road parking, alarm system linked to an armed response company and each room has its own key alarm.

The house also offers Guests the opportunity to practice their golfing skills on its own private 6 Hole Putting Green before a round of golf on the oldest Golf Course on the South Coast. Shops, restaurants, beach and dive centres are all within walking distance. A stunning entertainment area complete with a fully stocked bar, Lapa, Braai facilities and a large swimming pool to relax by.

Meals are served in a lovely dining and lounge area, outside on the balcony or around the pool if you prefer. Ocean Park Guest House is Diver ‘friendly’ with facilities to wash and hang wetsuits, as well as safe storage for dive equipment.

Personal service is given to assist with all your holiday and diving requirements.

Contact Us Email: info@oceanpark.co.za
 Tel: +27 (0) 39 973 2657 Fax: +27 (0) 39 973 2898 Cell: +27 (0) 76 627 5747
Web: http://www.oceanpark.co.za

Directions to Ocean Park Guest House: 
N2 going south from Durban or the airport Craigieburn / Umkomaas exit Turn left (Turn right and go over the bridge if coming north from Port Shepstone) Follow the road until you reach a four way stop. Turn right into Robinson Street. Over the hill ... and you can’t miss us on the left. 12 Robinson Street, corner of Harvey Street – opposite the soccer field.

 Local Attractions 

 Umkomaas is famous for the internationally renowned Aliwal Shoal, a fossilised sand dune of sponges and corals which is home to the Ragged Tooth Shark, Tiger Sharks, Whale Sharks and the wrecks of the “Nebo” and “Produce”.

 There are various dive operators in Umkomaas and dive courses, shark dives and speciality dives can be arranged. The "Hope Shop" is in the heart of Umkomaas and is very popular with locals and tourists alike.

This gem of a shop offers exciting and unusual shopping with a magical mixture of funky clothing, jewellery, local handcrafted gifts, African curios, art & drums and decor – an absolute must and well worth a visit!

Umkomaas golf course is an 18 hole course which is heavily wooded and bunkered and is well regarded to test players whilst providing stunning sea views. Between the rolling green hills and sparkling ocean you will find 'Croc World', Scottburgh’s beautiful swimming beach, craft shops and markets, world class surfing breaks, nature reserves and deep sea fishing from Rocky Bay.