WHY YOU SHOULD BOOK A STAY AT OCEAN PARK - AA QUALITY ASSURED 2015 ASSESSMENT

2015 Assessment

I have been the manager at Ocean Park Guest House since it's inception at the beginning of 2008, and am extremely proud of initially achieving the AA commendation of 'Highly Recommended' and then exceeding this and being upgraded to 'Superior' accommodation.

Over the last seven years we have maintained the high standard required by the AA to achieve this commendation (as well as our four star grading by the Tourism Grading Council of South Africa). 

So, to blow our own horn and convince you why this is just the place to book your next stay, I'm sharing with you our latest assessment report.

15/04/2015

Dear Ms Pollock

It is our pleasure to inform and congratulate you on your establishment's endorsement for this year.  Our committee was unanimous in awarding your establishment an AA Superior endorsement status in the category B&B/Guest House with Self-Catering for the coming year.

Check-In

Check in is handled at a small but highly functional reception area with a brag wall of certificates.

General Efficiency

Guests sign in on the guest register are handed their keys and are assisted to their room with their luggage where all facilities are explained.  There is prompt and efficient service in all areas of this guest house.

Cleanliness

High standards of cleanliness and hygiene have been achieved and maintained throughout this guest house.

Maintenance

Lana is very hands on and deals with many maintenance issues herself.  Large problems are dealt with by outside contractors.  The whole establishment is in an excellent condition.

Friendliness

Lana has wonderful bubbly personality personality, always the same, helpful and friendly.  

(Have a look at our 'Guest Book' for some lovely comments received over the last 7 years :-) http://www.oceanpark.co.za/comments.html )

Local Knowledge

Lana knows the area intimately and is always willing to assist guests with information on whats happening.  There is also a large selection of brochures available at reception and a good information brochure in the rooms.

Service Efficiency

Dinner is offered on request. Credit card facilities are available. There is a laundry service. They have their own private 6 Hole Putting green! Good all round service is offered throughout all areas of the guest house! 

Bedrooms 

The rooms are large and have high quality queen, twin, single and king size beds, headboards, side tables with very functional bedside reading lamps, high quality linen, pillow and mattress protectors, tea and coffee station (with individually wrapped biscuits and fresh milk in the fridge), detailed information files with magazines and thick well lined curtains with voil on rods to match the colour scheme of the room. All rooms have got DSTV and air con. A chocolate on the pillow adds to that attention to detail.

Bathrooms 

All the bathrooms are well designed and well maintained.  Excellent quality bath and hand towels are beautifully folded with pockets to hold the face cloth with a flower!  The toilet paper is also folded to create a pocket for a folded fan and flower.  Lovely attention to detail!  Good range of toiletries are provided with hand made wrapped soap.  All bathrooms have extractors.

Public Areas

Large comfy lounge with wood and upholstered furniture which also includes the dining area. 

(And with a new colour scheme)

Plus a large extended covered veranda where guests can also dine and relax.  There is also a stunning entertainment area with a bar, lapa and braai facilities. There is a guest toilet.

Building Exterior

Ocean Park is well maintained and has a good neat appearance.

Parking

There is open brick paving, which is adequate for all guests.

Grounds & Gardens

Ocean Park Guest House is situated in large grounds with neatly trimmed grassed areas with shrubs and trees.  You can practice your golf on their private 6 hole putting green or relax around the lovely large clear pool with a covered boma area which includes a pub. 

(We have hosted a number of different types of 'special occasions' in our lapa)

  Arabian Nights Valentines Dinner

Beach & Bubbles New Years Eve

White and fairy wedding

           

Bright & Cheerful


             

          Romantic

                                         and Christmas of course! 

The guest house is situated in Umkomaas, so a dive on Aliwal Shoal is a must. Widely regarded as one of the top ten dive spots in the world, the variety of ocean life here is astounding!

Security

There are burglar bars on open windows plus a well secured concealed perimeter fence and remote operated entrance gate.

Food Quality

I did not partake on this trip.  

(What a pity! He missed out on some of these delicious meals) 

Grilled chicken salad

Filet and Avo Stack

Prawns ... the best!

Shrimp Starter

Stuffed Chicken Breast

Tomato and Mozzarella Starter

Add caption

and our super yummy breakfast!




Overall

Lana runs a very high occupancy.  Guests keep returning because of Lana's excellent hospitality and superb service!  Well done!

Commendations

Great to see all the attention to detail.  Emergency lights mounted on walls throughout the premises.  Ocean Park Guest House has the highest standards in Umkomaas!

Concerns

Suggest to supply a tea bag holder on your tea tray for used tea bags.

Web Review

Very good representation of the accommodation on offer and the AAQA logo is displayed.

So there you have it! Now you know where to book your next stay on the KZN South Coast - I look forward to meeting you!

Take a Ride on the Wild Side

Wildlife Watching White-Water Style

From giraffes to zebras, South Africa is filled with some of the world’s most beautiful wildlife. The best part is that tourists can enjoy the animals in their natural environment while on a safari. But what most tourists don’t know is that South Africa is so rich in wildlife that a safari isn’t the only way to catch a glimpse of these magnificent creatures.

On the East Coast of South Africa, the small coastal town of Umkomaas rests at the mouth of the Umkomaas River. In addition to being the largest river on the South Coast, the Umkomaas River is also one of South Africa’s best white water rivers. Stretching 298 kilometres long, tourists journey from all over to experience half-day and full-day white water rafting excursions on the river. Originating in Giant’s Castle of the Drankensberg mountain range, the Umkomaas River takes a winding route down to the Indian Ocean. It is a hub for water sports including rafting, canoeing, and fishing.  




Take A Ride on the Wild Side

Rafting takes place in the Umkomaas Valley located just 95 kilometres from Durban. Whether you are a first timer or a seasoned veteran, most rafters agree that the Umkomaas River offers a challenging and exhilarating experience. With some of the best rapids in South Africa, the river offers warm, high-volume white water that is intermixed with short pools to provide rafters with an opportunity to catch their breath as they glide past scenic valleys and gorges. 





The section of the river from Hella Hella to Number 8 is considered the largest traversable white water that can be found south of Zambezi.

On average, rafting on the Umkomaas River during the summer is considered Grade 3. However, the mighty African thunderstorms can easily transform the river into a high volume, fast flowing Grade 4 river. Although it is not necessary to have previous rafting experience, it is important to be reasonably fit in order to handle the physically demanding experience of rafting.

Scenic Vegetation and African Wildlife Await

The scenery along the Umkomaas River varies from scenic plateaus to bush country, and tropical-wooded hillsides. Along part of the journey, the river travels through the Duma Manzi Reserve, where rafters can experience sightings of a range of beautiful African wildlife including giraffes, buffalos, white rhinos, waterbucks, clawless otters, impalas, wildebeests, zebra, and the white-tailed mongoose. 

Occasionally, it is also possible to spot the endangered Blue Swallow that breeds in the uplands that overlook the valley. The river is also home to scenic vegetation including acacia trees and wild fig trees. The majority of vegetation is valley bush interspersed with mist belt forests where birdlife exists high in the trees. 



The half day journeys usually cover approximately 5 kilometres of the river while the full day trip travels along 12 kilometres of white water. Although the Umkomaas River is not as challenging from a technical perspective, it’s not a light ride either and if you’re a beginner, this will be an exhilarating ride.




The Grade 3 rapids travelling between the bridge at Hella Hella and St. Josephine’s Bridge are reminiscent of riding a roller coast with huge waves and very little to slow your momentum, while the scenes below St. Josephine’s Bridge are breathtaking with aloe-hung cliffs that drop straight into the river.

Know Before You Go

White water rafting in Umkomaas is not available year round as the river often silts up during the winter dry season and the water levels drop dramatically. The river levels are usually dependent on the rainfall catchment in the region. The mid-summer months tend to be wetter and rafting is usually available between November and April.  The water levels will typically dictate whether you can take a two-person inflatable raft accompanied by other guests and a guide, or whether you will travel in a six-person raft with a guide steering from the back. As white water rafting is an adventure activity with a mild risk of danger, it is always wise to ensure that you are adequately covered should any unforeseen circumstances or accidents arise. When travelling abroad, it is always important to ensure that you are prepared should you require any medical care. Temperatures in the valley can reach in excess of 40 degrees Celsius, which can also pose health risks. Make sure that you bring plenty of sun screen and bottles of water for the trip.

Whether you are planning a half-day, full-day, or multi-day white water rafting adventure, Ocean Park Guest House can be your base camp for this exhilarating South African adventure. Send us an e-mail info@oceanpark.co.za or visit our website www.oceanpark.co.za to find out more about our rates and availability.

Article contributed by Susie Fellowes

The Wild Coast and the Sardine Run

The Wild Coast of the Eastern Cape earns its name between June and August each year, when the huge migrating sardine shoals arrive, bringing with them the predatory sharks and dolphins. This coincides with the migration of the humpback whales, which are moving north to their breeding grounds. The waters between Port Elizabeth and Durban are alive with activity, with the everyday drama of survival played out between the whales, sharks, sardines and sea birds providing visitors with great opportunities for sightseeing, scuba diving and photography.

The Reef

The Aliwal Shoal, around five kilometres out from Umkomaas, is renowned as one of the best diving locations in the world. It is also something of an anomaly. Unlike most reefs, it is not made out of coral but is formed from an ancient fossilised range of coastal dunes, which survives as a rocky reef rising from the sea bed up to around 11 metres below the surface of the ocean. The reef supports a variety of hard and soft corals, which provide shelter for a great many species of tropical and subtropical fish, not least the many species of sharks, including a huge population of ragged-toothed sharks, which are often seen in groups of up to fifty or sixty strong between July and December after the sardine run is over. This is one of the mysteries of the area—why they congregate at this time in particular—but it means that these waters provide a year round and ever changing spectacle for visitors.

Dive with the Sharks

Durban is one of the most popular city destinations for travellers to South Africa, and is a stop-over port on most Africa and Indian Ocean cruises. Umkomaas is only a half hour’s drive away, making it the ideal spot for a shore excursion to soak up the atmosphere of the beautiful Eastern Cape coastline, its beaches, open spaces and opportunities for witnessing the drama of the wildlife out in the ocean. When the wind is up and the huge waves are crashing upon the shore, the sight of surfing dolphins flying through the spray is one you’ll never forget. The months of the sardine run are comparatively busy along this coast, with many tourists coming for the organised diving vacations to explore the reef and its shipwrecks and to dive with the sharks. Day trips for inexperienced casual divers are also available, providing a memorable experience for anyone brave enough to face these fearsome fish in their natural habitat.

The Ragged Tooth Shark is not aggressive, although it looks pretty fearsome. This makes it a popular aquarium exhibit as well as one of the safest species of shark to meet on a dive. The greatest populations of Ragged Toothed Sharks are found either on the Aliwal Shoal, on the reefs further south—in the dive sites of Chunnel, Cathedral and Raggies caves—or just north of the shoal on the wreck of the Nebo, a 200 ton steamship that has laid on the shoal since 1884. All that remains is a steel skeleton that supports many colourful sponges and soft corals, home to large schools of fish that attract the sharks.

Different Species of Shark require different diving methods. These can be caged or free dives, baited or un-baited. Caged diving is for the brave, although it is perfectly safe. If you want to come face to face with the truly awesome Great White Shark, this is for you. However, some of the other species of sharks are much more docile and you can safely swim with them. Tiger Sharks are shy, inquisitive and intelligent, and are attracted to an area by baiting the water. This is done by working with the currents to create an odour corridor that attracts the sharks to the boat. Once they have arrived, the divers slip carefully and quietly into the water to swim among them. This is not risk-free and only a few countries around the world allow free diving with Tiger Sharks, but safety divers are always there to accompany the group and intervene if any shark comes too close.

Whale Watching

Whales have long been associated with the town of Unkomaas. The name of the river, Mkhomzi, can be translated as ‘the place of cow whales’, so called because of the whales that used to swim into the estuary to shelter and give birth. These days you may be lucky enough to see one in the area during the winter, but the large schools of cow whales have gone. You need to go out onto the ocean to see them.

For those who like to keep their feet dry and stay onboard the boat, just getting out among the whales, dolphins and sea birds during the sardine run is as exciting as any encounter with sharks. You can witness a feeding frenzy without the fear of becoming a part of it. Anyone who has witnessed the magnificent grace of a huge humpback whale at close quarters comes away somehow change by the experience, by this contact with the mysterious intelligence of these giants of the ocean.



"contributed by Susie Fellowes"